Input customers - Credit file

Input customers - Credit file / Saisir les clients - Dossier de crédit / Klanten invoeren - Kredietdossier / Eingabe Kunden - Kreditakte

Internal & external limit

Below a further explanation about the addition of the internal limit field to the credit file in ePack:

The following logic applies: If the internal limit is filled in (different from 0 because the default value is 0), this value will be considered. If the internal limit is not filled in, the external limit will be considered. 

Additional information:

• In Tribune, only one limit is displayed, and it will always show the value of the external limit.
• The external limit is exported to Datev. 

Two cases:

1. There is both an internal limit and an external limit => The internal limit will be considered.

2. There is no internal limit (=0) => Then the external limit will be considered.

In both cases: 

If the limit is exceeded (Credit Ceiling > Total outstanding balance), an email will be sent if the parameter below is filled in:

Then, consideration can be given to blocking this customer. 

If, in the future, we work with a ‘Dashboard with blocking proposals’ ,we can potentially (keeping in mind GreenIT) ensure that no more emails are sent for this, as it would be indicated in the dashboard.

Total outstanding balance

We do not want to include the entire history in the 'Open Sales Balance.' Only orders that have been delivered (until they are invoiced) and orders that are not yet delivered & invoiced should be included in the 'Open Sales Balance.' The latter will be included in the 'Open Sales Balance' if their delivery date falls within the X number of days (X depends on the parameter 'take into account open sales up to X day(s) after today') and will disappear if they are not delivered within the X number of days. Orders that are delivered but not yet invoiced should always be included in the 'Open Sales Balance' until they are invoiced; once invoiced, they will be included in 'Open Invoice Balance.' Also, the order types that will receive the 'without invoice' status should not be included in this balance.

Regarding ‘order types that will receive the without invoice status’

• We do not consider sales of type (because no invoices are made for these):

  • Pre-invoicing
  • Intern
  • Subcontractor
  • Collect V
  • Extern

(It concerns these balances linked to the credit limit:)

Email representatives on customer blocking/unblocking

This is the email representatives will receive when a customer, here named 'Testen deactiveren,' is blocked/unblocked:

Automatic blocking when deactivating a customer

Also, if a customer is placed on inactive, they will be blocked at the same time. When they are reactivated, they will need to be unblocked first. People who do not have access to the credit file, as well as those who only have read rights to the credit file, will not be able to deactivate customers.

Automatic blocking of new customers

When a new customer is created, they will be automatically blocked.

Existing VAT numbers cannot be entered twice

If a new customer is created in Rodanar (e.g.) and a VAT number is entered for an existing customer (e.g., in RDB)/VAT number is already linked to a customer, you will not be able to save this new customer. If it involves two common customers, the customer from RDB must be synchronized to Rodanar (in my example). Additionally, the customer will first be blocked ‘upon arrival’ in Rodanar because it is a 'new' customer for Rodanar. 

(12/01/24 - this will not affect current duplicate customers)

Klanten Kredietdossier 

Clients credit file